Wednesday, December 30, 2009

Nexus One: Buy from Google, not T-mobile

I just spoke with my friendly T-Mobile customer care specialist. She was direct and helpful. Point blank I asked to pre-order a Nexus One and sign up for the matching phone plan. As expected, she could not help me with that. But she did tell me some interesting tidbits:

  • T-mobile considers it an HTC phone, not a Google one
  • T-mobile has not yet given customer service details on the phone, but my specialist did know about it
  • T-mobile will not be selling the phone directly; she said I needed to order it from Google, not T-mobile

Anticipation is a great selling device.

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